The Orbit Care Process
From setup to daily use, here's how our system works
Initial Consultation
We begin with a personalized consultation to understand your specific needs and concerns. Our team will help determine the right monitoring solution for your situation.
What happens during this step:
- Assessment of monitoring needs
- Discussion of health concerns
- Review of living environment
- Explanation of available features
- Recommendation of appropriate plan
System Setup
Our technicians will install the Orbit Care system in the home, ensuring everything is properly configured and working correctly.
What happens during this step:
- Connection to WiFi network
- Setup of wearable devices
- Configuration of mobile app
- Testing of all components
User Training
We'll provide comprehensive training for both seniors and caregivers on how to use the system effectively.
What happens during this step:
- Hands-on demonstration
- Mobile app tutorial
- Emergency button usage
- Wearable device instructions
- Q&A session
Daily Monitoring
Once set up, the Orbit Care system works continuously in the background, monitoring health metrics and activities.
What happens during this step:
- 24/7 passive monitoring
- Data collection and analysis
- Pattern recognition
- Anomaly detection
- Regular status updates
Alerts & Notifications
When the system detects something that requires attention, it sends alerts to designated caregivers.
What happens during this step:
- Real-time alert generation
- Multi-channel notifications (app and email)
- Escalation for critical situations
- Contextual information provided
- Suggested actions
Ongoing Support
Our team provides continuous support to ensure your Orbit Care system is always functioning optimally.
What happens during this step:
- Regular system checks
- Software updates
- Technical support
- Usage optimization
- Quarterly review meetings